{"id":2280,"date":"2025-08-27T23:59:44","date_gmt":"2025-08-27T21:59:44","guid":{"rendered":"https:\/\/lockersalicante.com\/frequently-asked-questions-2025\/"},"modified":"2025-09-01T19:15:05","modified_gmt":"2025-09-01T17:15:05","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/lockersalicante.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2280\" class=\"elementor elementor-2280 elementor-2267\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3b368ba7 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"3b368ba7\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1d525e0c\" data-id=\"1d525e0c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-72f7eefe elementor-widget elementor-widget-heading\" data-id=\"72f7eefe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Faq's<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d1cdfe8 elementor-widget elementor-widget-text-editor\" data-id=\"3d1cdfe8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you have any doubt, you will surely find the solution in our questions\/answers<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-25c7791a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"25c7791a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-20e3309c\" data-id=\"20e3309c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-17444786 elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"17444786\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69cf7de742ab6\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-17444786\">\n                        <a href=\"#collapse-cdd496869cf7de742ab6\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-cdd496869cf7de742ab6\" aria-expanded=\"true\" aria-controls=\"Collapse-cdd496869cf7de742ab6\">\n                            \n                            <span class=\"ekit-accordion-title\">1. How do I book?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-cdd496869cf7de742ab6\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-17444786\" data-parent=\"#accordion-69cf7de742ab6\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Better if you book in advance, this ensures availability, you can book online or by writing directly to WhatsApp +34 652 096 704. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-17444786\">\n                        <a href=\"#collapse-afccce969cf7de742ab6\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-afccce969cf7de742ab6\" aria-expanded=\"false\" aria-controls=\"Collapse-afccce969cf7de742ab6\">\n                            \n                            <span class=\"ekit-accordion-title\">2. What can I enter in my locker?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-afccce969cf7de742ab6\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-17444786\" data-parent=\"#accordion-69cf7de742ab6\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>You can bring all the items that fit inside the rented locker, without the lock being forced or causing damage to the Locker (as this is subject to a penalty of 20\u20ac), with the exception of prohibited items. Remember that at Lockers Alicante you pay per rented locker, not per item, so you can fit as many items as you want in your locker. Remember that at Lockers Alicante you pay per locker you rent and not per item, so you can bring any item that will fit in your locker.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-17444786\">\n                        <a href=\"#collapse-ed1d0e569cf7de742ab6\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ed1d0e569cf7de742ab6\" aria-expanded=\"false\" aria-controls=\"Collapse-ed1d0e569cf7de742ab6\">\n                            \n                            <span class=\"ekit-accordion-title\">What happens if my luggage does not fit in the selected Locker?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ed1d0e569cf7de742ab6\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-17444786\" data-parent=\"#accordion-69cf7de742ab6\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>You must contact us via WhatsApp to make the change of locker and send you a payment link for the difference, you can not force the door or the lock of the Locker to make your personal belongings fit, as misuse can break the door and Lockers Alicante will charge you up to \u20ac100 for repair.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-17444786\">\n                        <a href=\"#collapse-da1a87269cf7de742ab6\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-da1a87269cf7de742ab6\" aria-expanded=\"false\" aria-controls=\"Collapse-da1a87269cf7de742ab6\">\n                            \n                            <span class=\"ekit-accordion-title\">4. What is forbidden to store inside my locker?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-da1a87269cf7de742ab6\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-17444786\" data-parent=\"#accordion-69cf7de742ab6\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>-Anything that is illegal to possess or trade (such as stolen goods, drugs, pornographic material or anything that degrades human dignity, etc.)..).<\/p>\n<p>-Items that require a license to possess or are possessed without a license or authorization (such as weapons and\/or ammunition).<\/p>\n<p>-Any type of polluting or dangerous material (such as flammable objects or dangerous substances).<\/p>\n<p>-Animals of any kind or any other type of living being.<\/p>\n<p>-No food may be inserted in the lockers, unless it is packaged food that cannot spill, stain the lockers or produce odors of any kind in the Lockers Alicante premises.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-17444786\">\n                        <a href=\"#collapse-566bec269cf7de742ab6\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-566bec269cf7de742ab6\" aria-expanded=\"false\" aria-controls=\"Collapse-566bec269cf7de742ab6\">\n                            \n                            <span class=\"ekit-accordion-title\">Is my luggage insured?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-566bec269cf7de742ab6\" class=\" collapse\" aria-labelledby=\"primaryHeading-4-17444786\" data-parent=\"#accordion-69cf7de742ab6\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>In the unlikely event of an incident at the Lockers Alicante premises, we have a policy in place to cover losses due to damage and\/or theft up to a maximum of 300\u20ac per locker (police report must be filed). We recommend that you do not store items that exceed this value.<\/p>\n<p>This insurance does not cover the loss of money, jewelry, precious stones or metals, watches, plasma screens and, in general, technological objects (LCD, GPS navigators, mobile phones, computers, tablets), art objects, antiques, memory cards or any other media containing data or images.<\/p>\n<p>Please note that your travel documents and personal documents (passport, driver's license, etc.) are kept at your own risk and responsibility.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-5-17444786\">\n                        <a href=\"#collapse-00e6a2469cf7de742ab6\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-00e6a2469cf7de742ab6\" aria-expanded=\"false\" aria-controls=\"Collapse-00e6a2469cf7de742ab6\">\n                            \n                            <span class=\"ekit-accordion-title\">6. Can I make a multiple reservation?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-00e6a2469cf7de742ab6\" class=\" collapse\" aria-labelledby=\"primaryHeading-5-17444786\" data-parent=\"#accordion-69cf7de742ab6\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>You can book multiple lockers of different sizes in one payment, but please note the following:<\/p>\n<ul>\n<li>- The time slot for the rental will be the same for all lockers.<\/li>\n<li>You will receive 3 codes and QR codes to access each rented locker.<\/li>\n<li>- If one of the users leaves the rental early, the rest of the lockers will remain in use.<\/li>\n<\/ul>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-6-17444786\">\n                        <a href=\"#collapse-2f66fe969cf7de742ab6\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-2f66fe969cf7de742ab6\" aria-expanded=\"false\" aria-controls=\"Collapse-2f66fe969cf7de742ab6\">\n                            \n                            <span class=\"ekit-accordion-title\">What do I have to do to access my locker?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-2f66fe969cf7de742ab6\" class=\" collapse\" aria-labelledby=\"primaryHeading-6-17444786\" data-parent=\"#accordion-69cf7de742ab6\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>-First, you access the venue by typing the code you received by email after making your booking on the keypad on the door, or by presenting the QR code on the reader. There are 6 digits that end by pressing the # key (pad) when you hear the lock push the door.<\/p>\n<p>-Once inside, you scan the QR on the screen located on the right side of the store, and follow the corresponding steps to open your locker.<\/p>\n<p>When your booking ends and you collect your belongings, you must make sure <strong>you CLOSE your locker door to avoid incurring additional charges.<\/strong><\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-7-17444786\">\n                        <a href=\"#collapse-726a8c469cf7de742ab6\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-726a8c469cf7de742ab6\" aria-expanded=\"false\" aria-controls=\"Collapse-726a8c469cf7de742ab6\">\n                            \n                            <span class=\"ekit-accordion-title\">16. Can I open my locker several times during my reservation?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-726a8c469cf7de742ab6\" class=\" collapse\" aria-labelledby=\"primaryHeading-7-17444786\" data-parent=\"#accordion-69cf7de742ab6\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Yes, you can access your locker as many times as you want during the contracted time, as long as you have not confirmed on the screen your departure and completion of the reservation.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-8-17444786\">\n                        <a href=\"#collapse-d669a8369cf7de742ab6\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-d669a8369cf7de742ab6\" aria-expanded=\"false\" aria-controls=\"Collapse-d669a8369cf7de742ab6\">\n                            \n                            <span class=\"ekit-accordion-title\">8. Can I modify the reservation?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-d669a8369cf7de742ab6\" class=\" collapse\" aria-labelledby=\"primaryHeading-8-17444786\" data-parent=\"#accordion-69cf7de742ab6\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Yes, as long as the modification is made before the date and time of the reservation. This request must be made by WhatsApp +34 652 096 704. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-9-17444786\">\n                        <a href=\"#collapse-f23831f69cf7de742ab6\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-f23831f69cf7de742ab6\" aria-expanded=\"false\" aria-controls=\"Collapse-f23831f69cf7de742ab6\">\n                            \n                            <span class=\"ekit-accordion-title\">9. In case of error or cancellation of my reservation, can I request a refund?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-f23831f69cf7de742ab6\" class=\" collapse\" aria-labelledby=\"primaryHeading-9-17444786\" data-parent=\"#accordion-69cf7de742ab6\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>If the withdrawal is made 24 hours before starting your booking we will refund your money discounting the value of the commission charged by the payment platform plus 1 \u20ac for management fees, if the withdrawal is requested after the booking can not be canceled and no claim or request for REFUND will be accepted. If for some reason Lockers Alicante decides to refund, the user must take into account that such refund will be deducted the value of the commission charged by the payment platform plus 1 \u20ac for management fees. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-10-17444786\">\n                        <a href=\"#collapse-ecb3ecd69cf7de742ab6\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ecb3ecd69cf7de742ab6\" aria-expanded=\"false\" aria-controls=\"Collapse-ecb3ecd69cf7de742ab6\">\n                            \n                            <span class=\"ekit-accordion-title\">10. Can I request a reservation extension when I am already using my reservation?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ecb3ecd69cf7de742ab6\" class=\" collapse\" aria-labelledby=\"primaryHeading-10-17444786\" data-parent=\"#accordion-69cf7de742ab6\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Of course you can do it, just write us at WhatsApp +34 652 096 704, we will manage the extension of your reservation.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-11-17444786\">\n                        <a href=\"#collapse-846b3d869cf7de742ab6\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-846b3d869cf7de742ab6\" aria-expanded=\"false\" aria-controls=\"Collapse-846b3d869cf7de742ab6\">\n                            \n                            <span class=\"ekit-accordion-title\">11. What happens if I arrived after the time my reservation ended?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-846b3d869cf7de742ab6\" class=\" collapse\" aria-labelledby=\"primaryHeading-11-17444786\" data-parent=\"#accordion-69cf7de742ab6\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>You must contact us at WhatsApp +34 652 096 704 to notify this incident before finishing your reservation, so we can block your locker and safeguard your belongings, when you go to withdraw, the system will settle a penalty corresponding to the payment of the locker for 1 more day, or the days it takes to collect, keep in mind that in Lockers Alicante each day begins at 8:00 hrs and ends at 7:59 hrs the next day.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-12-17444786\">\n                        <a href=\"#collapse-e01670b69cf7de742ab6\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-e01670b69cf7de742ab6\" aria-expanded=\"false\" aria-controls=\"Collapse-e01670b69cf7de742ab6\">\n                            \n                            <span class=\"ekit-accordion-title\">12. What if I forgot something in my Locker?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-e01670b69cf7de742ab6\" class=\" collapse\" aria-labelledby=\"primaryHeading-12-17444786\" data-parent=\"#accordion-69cf7de742ab6\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>You must send an email to <a href=\"mailto:hola@lockersalicante.com\">hola@lockersalicante.com<\/a> with your booking details and the address where you want us to send your forgotten item. After verifying that it is correct we will contact you for the management, you must bear all shipping costs, which must be previously paid to our bank account.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-13-17444786\">\n                        <a href=\"#collapse-4ed7a8969cf7de742ab6\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-4ed7a8969cf7de742ab6\" aria-expanded=\"false\" aria-controls=\"Collapse-4ed7a8969cf7de742ab6\">\n                            \n                            <span class=\"ekit-accordion-title\">13. What happens to a completely forgotten locker containing personal items?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-4ed7a8969cf7de742ab6\" class=\" collapse\" aria-labelledby=\"primaryHeading-13-17444786\" data-parent=\"#accordion-69cf7de742ab6\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>In the event that 20 calendar days have elapsed since the end of the Service and the User has not contacted us to collect his\/her luggage, leaving the Locker empty, it is understood that the User authorises LOCKERS ALICANTE to destroy any object and\/or document found in the Locker, as it will be considered abandoned, expressly and irrevocably exonerating and waiving any compensation and\/or claim for damages against LOCKERS ALICANTE.<\/p>\n<p>If the user reclaims his\/her belongings before the 20 days have elapsed, LOCKERS ALICANTE will return them provided that this person has paid all the charges derived from the rental of the days during which his\/her personal belongings were in our safekeeping.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-14-17444786\">\n                        <a href=\"#collapse-dbd743469cf7de742ab6\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-dbd743469cf7de742ab6\" aria-expanded=\"false\" aria-controls=\"Collapse-dbd743469cf7de742ab6\">\n                            \n                            <span class=\"ekit-accordion-title\">14. What happens with objects abandoned inside the premises without being inside one of the Lockers intended for that purpose?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-dbd743469cf7de742ab6\" class=\" collapse\" aria-labelledby=\"primaryHeading-14-17444786\" data-parent=\"#accordion-69cf7de742ab6\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Luggage or personal items that are abandoned inside the premises and that are not safeguarded in any of the 61 lockers available for this purpose, whether or not there is a reservation for this, will be kept inside the locker that corresponds to its size and will remain at the complete disposal of LOCKERS ALICANTE, since it will be considered abandoned, expressly and irrevocably exonerating and waiving any compensation and\/or claim for damages against LOCKERS ALICANTE.<\/p>\n<p>If, within 20 calendar days, the user reclaims his\/her belongings, LOCKERS ALICANTE will return them provided that this person has paid all the charges derived from the rental of the days during which his\/her personal belongings were in our custody.<\/p>\n<p>Once the 20 calendar days have elapsed and the user has not contacted us to collect his\/her luggage, leaving the Locker empty, it is understood that the user authorises LOCKERS ALICANTE to destroy any object and\/or document found in the Locker, as it will be considered abandoned, expressly and irrevocably exonerating and waiving any compensation and\/or claim for damages against LOCKERS ALICANTE.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-15-17444786\">\n                        <a href=\"#collapse-ddb69df69cf7de742ab6\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ddb69df69cf7de742ab6\" aria-expanded=\"false\" aria-controls=\"Collapse-ddb69df69cf7de742ab6\">\n                            \n                            <span class=\"ekit-accordion-title\">15. What additional charges do I have to pay for the rental?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-plus\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"fas fa-minus\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ddb69df69cf7de742ab6\" class=\" collapse\" aria-labelledby=\"primaryHeading-15-17444786\" data-parent=\"#accordion-69cf7de742ab6\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Depending on the situation we handle the following rates:<\/p>\n<p>- If you pick up your luggage after the time your reservation ends, you must pay a penalty charge corresponding to 1 day of rental, if the delay is more than 1 day will be charged accordingly. <span style=\"color: #4f4f4f\"><b>Remember that the day in LOCKERS ALICANTE starts at 8:00 hrs. and ends at 7:59 hrs. The following day.  <\/b><\/span><span style=\"color: #333333\"><br \/><\/span><\/p>\n<p>- If you need personalized assistance through an operator to make your reservation, or to make box office changes, changes of dates or times booked, cancellation of reservations, we will apply a charge of 1\u20ac.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Faq&#8217;s If you have any doubt, you will surely find the solution in our questions\/answers 1. How do I book? Better if you book in advance, this ensures availability, you can book online or by writing directly to WhatsApp +34 652 096 704. 2. What can I enter in my locker? You can bring all [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_joinchat":[],"footnotes":""},"class_list":["post-2280","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lockersalicante.com\/en\/wp-json\/wp\/v2\/pages\/2280","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lockersalicante.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lockersalicante.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lockersalicante.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lockersalicante.com\/en\/wp-json\/wp\/v2\/comments?post=2280"}],"version-history":[{"count":3,"href":"https:\/\/lockersalicante.com\/en\/wp-json\/wp\/v2\/pages\/2280\/revisions"}],"predecessor-version":[{"id":2383,"href":"https:\/\/lockersalicante.com\/en\/wp-json\/wp\/v2\/pages\/2280\/revisions\/2383"}],"wp:attachment":[{"href":"https:\/\/lockersalicante.com\/en\/wp-json\/wp\/v2\/media?parent=2280"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}