Privacy policy

1. INTRODUCTION

In this Privacy Policy we provide you information on the use made of your personal data in your status as user in provision of the luggage storage service through the Community Lockers made available to you (hereinafter, the “Service”). 

2. WHO IS THE DATA CONTROLLER OF YOUR PERSONAL DATA?

• Company responsible: SITBACK MEDITERRANEA S.L.
• NIF tax number: B54386883
• Address: Avenida Salamanca, 8, bajo, derecha, 03003, Alicante.

3. WHAT PERSONAL DATA IS PROCESSED?

• Identification and bank data (for example, name, surname, email, credit card number, etc.)
• Information on the use made of the Service (dates and times when the platform is accessed, number of times the Community Lockers are used, time the Community Lockers remain occupied, etc.)
• Data on potential incidents that may have occurred

When you are requested to provide your personal data, some fields are marked as obligatory, as they are necessary to be able to provide the Service to you.  

4. FOR WHAT PURPOSE IS YOUR PERSONAL DATA PROCESSED?

Your personal data will be processed for the following purposes:  

• To manage your contracting of the Service through the platform.
• To provide you the Service.
• To attend to requests or incidents that you communicate through the client support
• To improve the Service that we provide you.

5. WHAT IS THE LEGITIMATE BASIS FOR PROCESSING YOUR PERSONAL DATA?

The legal basis that allows us to process your personal data depends on the purpose for which we process it, as detailed below:  

PURPOSE	LEGITIMATE BASIS	GDPR
1)     Managing your contracting of the service	For execution of provision of the service	Art. 6.1.a)
2)     Providing the Service
3)     Client support	Based on legitimate interest	Art. 6.1.f)
4)     Improving the Service	Based on legitimate interest	Art. 6.1.f)

 

6. DURING WHAT PERIOD OF TIME WILL YOUR PERSONAL DATA BE USED?

Your data will be stored during the time necessary to fulfil the corresponding purpose, and subsequently, during the period necessary to be able to cover potential responsibilities or for the formulation, exercise or defence of claims. Nevertheless, you may request the deletion of your data, and in case of these legal preservation periods being applicable, it will be blocked during the time established by regulations.   Your data will be processed in a lawful, faithful, transparent, appropriate, pertinent, limited, precise and up to date manner.  

7. WITH WHOM WILL YOUR PERSONAL DATA BE SHARED?

 To be able to fulfil the purposes indicated in this privacy policy, it is necessary for third parties who provide support in the Service to access your personal data, as they are providers of technological services, etc., who will sign the corresponding data processing contracts in accordance with current regulations on data protection. All tasks undertaken by third parties are strictly necessary for providing the Service and they have been selected considering compliance with the rights preserved in this Privacy Policy.    

8. WHAT RIGHTS DO YOU HAVE WHEN PROVIDING YOUR PERSONAL DATA?

In all cases, you have the right to:  

Right	Content
Access	Right to obtain information on whether personal data concerning you is being processed and to access it.
Rectification	Right to respect for the precision of the data, to correct, complete or update it.
Deletion	Right to request the deletion of data and for it not to be processed, if the requirements are fulfilled.
Opposition	Right to oppose the processing of personal data.
Limitation of processing	Right to limit the processing of data in accordance with certain requirements.
Portability	Right to receive the personal data and transmit it to a third party for processing.
Not being subject to automated individual decisions	Right to not be subject to a decision based solely on the automated processing of data, including the creation of profiles, which have legal effects or which affect you significantly.
Withdrawal of consent	Right to withdraw consent to processing that was previously granted.

You may exercise the rights mentioned in this section by emailing hola@lockersalicante.com.   In any case, you may file a claim before the competent Control Authority in this field, the Spanish Data Protection Agency, by writing to it at C/ Jorge Juan, number 6, 28001 – Madrid or through the website https://www.agpd.es.    

9. CHANGES TO THE PRIVACY POLICY

It is possible that the information contained in this Privacy Policy may be modified when deemed appropriate. In case of this occurring, you will be notified through the Platform or by communication to your email address.